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Utility companies throughout the world face the same issues - increasing customers needs and expectations, regulations, reliability demands, rising costs and an aging workforce. This makes utility executives struggle to find strategies and tools to support the optimal planning, allocation and execution of all types of work, throughout the enterprise - including service, maintenance, inspection, repair, trouble/outage and construction.

Deregulation, privatization and consolidation are creating an increasingly competitive environment for the utility industry, which is an additional burdened with high customer churn and increasing commoditization of services. The pursuit and attainment of a competitive advantage has never been more critical or more difficult - the quality of customer service and the range of services offered have remained the only differentiators between firms, critical to business continuity.

Regardless of weather they are providing electricity, gas, water, oil or telecommunications services, the utility companies are under constant pressure to streamline service delivery, improve workforce productivity, reduce costs and deliver the highest quality service possible.

RTS "Real Technology Solutions" brings disparate engineering teams under one centrally managed, automated, operational control. It helps you prioritize better; improves the planning and optimization of routes and schedules; matches resources, parts and tasks; and enables real-time field force and execution management to address changing circumstances. RTS "Real Technology Solutions" ensures you meet customer commitments and empowers your company to succeed in today’s market environment.